The questions buyers actually ask
Straight answers on quantities, testing, materials and lead time — the things that decide whether an order goes smoothly. Anything not here, just ask.
It depends on the model and whether it is OEM or ODM. For a chair on an existing frame the order quantity is reasonable; a fully custom ODM design with new tooling needs more volume to make sense. Tell us the chair and target quantity and we will give you a straight number, not a runaround.
Our chairs are built and tested to BIFMA and EN seating patterns, and we arrange third-party SGS or TÜV reports per order. We do not claim a blanket certificate that would not match your specific build — testing is matched to the chair and the market you are selling into.
Usually, yes. Send photos, dimensions and ideally a sample. We will tell you honestly what we can match one-to-one and where a frame or fabric difference is unavoidable, before you commit. Copying a shape is easy; matching the feel and the finish is the part we take care over.
It comes down to where the chair lives. Velvet sells best in photos and suits residential or boutique use. For a busy restaurant that wipes tables nightly, a tight-weave fabric or a PU face cleans up and lasts longer. Tell us the venue and we will steer you rather than just quote what you ask for.
Counter stools sit around 65 cm seat height and bar stools around 75 cm, but the only height that matters is yours. Send us your counter or bar height and we confirm the seat height before tooling. Wrong height is the most common return in this category and a five-minute check prevents it.
OEM if you already have a finished chair you want built under your label. ODM if you have a market and a price point but want us to design the chair. OEM is usually faster because the design is settled; ODM gives you something competitors cannot copy off a catalogue. We are glad to do either.
A sample on an existing frame is typically a couple of weeks; a new ODM design takes longer because of tooling and, for beech, timber drying. Production lead time depends on quantity and season. We give you a real timeline at quote stage and flag it early if a deadline is tight rather than promising a date we cannot hit.
Send a short, specific brief through the contact page or the message button — chair types or a reference, target quantities, your market, and whether it is OEM or ODM. A focused message gets a faster, more useful reply. We respond within one business day.
Send the spec — we'll quote the chair you actually need
Chair types, quantities and your market in a few lines. If something is outside what we run well, we'll say so rather than burn your sampling budget.